Q: Where do your dogs come from?

A: We have dogs come to us from all over Canada and the United States, but they all have one thing in common – they are all unwanted dogs. Whether they come to us through a rescue mission at a high kill shelter, through a breed rescue organization, or directly from an owner who wants a better life for their dog, they’re all looking for a loving forever home.

Q: Why do you bring dogs up from the United States? Don’t we have enough abandoned animals in Canada to worry about first?

A: That’s a great question and we absolutely agree – helping at home comes first! In recent years, we have seen a drastic increase in the demand for small dogs in Canada, however we are now getting to the point where people who are looking for small dogs, have to resort to purchasing from a breeder. On one hand, it’s a great thing to see – drastically decreasing numbers of abandoned or unwanted small dogs in Canada. On the other hand, there is still very high demand for small dogs in Canada, yet in other places, dogs are being euthanized daily. Our solution to this is simple – connect the unwanted, abandoned, and stray small dogs, locally and abroad, with the Canadians who are seeking out a new furry friend.

 

Q: What if I want to adopt a dog who is NOT spayed or neutered?

A: Our mission is to put ourselves out of business by eliminating the problem of abandoned and unwanted dogs. If our dogs were to go and make more dogs, we really wouldn’t be helping to solve that problem. All of our dogs are adopted to their new homes once they have been spayed or neutered, or with a guarantee and follow up that your new puppy will be altered as soon as they are old enough to do so.

Q: Where are you located?

A: Thanks for asking! Check out our Adoption Documents page for directions.

Generally speaking, we are located 1km outside Lacombe city limits, in Central Alberta. We provide mobile adoption events in both Calgary and Edmonton and allow scheduled visits to our centralized facility.

Q: When is your next mobile adoption event?

A: We’re so glad you’re keen to meet our pups! Check out our Upcoming Events section  for the latest information on upcoming mobile adoption events.

Prior to attending an event, be sure to check out our Adoption Process and complete the appropriate paperwork to bring with you.

Q: What are your adoption fees? Where does the money go?

A: Our Adoption fees range from $375 to $875 plus GST. Our adoption fees cover almost all of our expenses from veterinary bills and vaccinations, to fuel for our mobile adoption events and rescue missions, to our mortgage which allows us to have the amazing acreage facility that our dogs love. To better understand our situation please read Understanding CARES.

We operate on a user pay system, meaning our entire shelter operation is supported by adoption fees, surrender fees, our pet supply shop, and donations. If you would like to donate to our operations to aid in continuing to save lives, please do so here or email us to arrange an alternative method of donation.

Q: Do you accept non-monetary donations?

A: Absolutely! We happily accept non-monetary donations such as food, toys, dog houses, crates, food/water dishes, etc. We also always keep a current Wish List of our most desperately needed supplies. If you would like to donate to the dogs in need at CARES, please get in touch to arrange a donation drop spot. Thank you in advance for your donation!

Q: Why don’t you have more information to provide in the dog’s profile?

A: Many of our dogs have come to us without any history or information at all, so we do our best to provide as much information to you as we can. Our volunteers do their best to provide some information about their experiences with each dog, however, often times dogs act differently in new or uncomfortable situations, so their behaviour at the kennel is not necessarily how they will act in a relaxed, loving, home environment. The best way for you to find out more about a particular dog is for you to arrange an appointment or drop in during open hours to come and evaluate them for yourself.

Q: How can I say in touch with CARES?

A: We’re so glad that you want to stay in touch about all the new and exciting things happening at CARES. The best way for you to keep up to date is by “liking” us on Facebook or by regularly checking back to our website – especially our News section!

Q: I emailed/called and I haven’t heard back yet. What gives?

A: Thanks for trying to get in touch with us! We apologize that you haven’t heard back yet. We have limited resources available to us and operate based on volunteers, so there isn’t always a lot of time to answer phone calls and emails. Our primary concern is the care and welfare of the animals, and so that is where we dedicate the vast majority of our time. That being said, we want to help you to meet your new forever friend! If you’ve called or left us a voicemail message, please send us over an email instead – it’s the easiest form of communication for us. If you’ve emailed and still not heard back, please be patient. We do our best to get through all the emails each day, but sometimes they can get away from us. If it has been over a week and you haven’t heard back, please politely send us over a reminder email and we’ll do our best to get back to you as soon as possible.

Q: What can my company do to partner with CARES in order to help save lives?

A: That is a great question! We love to partner with companies both local and abroad, and would be very interested in arranging a sponsorship opportunity with your company. Our current corporate sponsorship opportunities can be found here or if you would prefer, please get in touch and we can arrange something a bit more unique.

Every penny helps when you’re saving lives each day.

Q: What is your adoption process like?

A: We’re so excited that you’re considering adoption through CARES. Your furry friend is anxiously waiting to meet you! If you would like to know details of the adoption process, please check it out here. If you would like to find out more about our dogs, check out their profiles here. And finally, if you’re just starting to consider adoption, check out our Adoption Considerations here, and continue to do your own independent research about the needs and demands when adopting a rescue dog. We can’t wait for you to meet your new furry friend and hope to hear from you soon!

Q: I am so happy with my new furry forever friend! How can I share our story with new potential adopters?

A: Those are the stories that make all of our hard work worthwhile! We absolutely love hearing stories of how our pups are doing in their forever homes and we’re so glad you want to share it with us. We feature Happily Ever After stories on our Facebook page and website, and if you would like to share your story with us and new potential adopters out there, you can either send us an email directly at cares@telus.net, or fill out our Happily Ever After Form here. Thank you so much for being a forever home to your pooch and for sharing your story with us!

Q: Why don’t you utilize foster homes for your dogs?

A: In our experience, keeping our dogs in a centralized facility helps us to find them their forever homes as soon as possible. When dogs are in foster homes, there can be many challenges, including difficulty scheduling potential adopter visits and a hesitation by some to give the dog up to a new home. Of course there are pros and cons to both fostering and utilizing a centralized facility, this is just what works best for us.

Q: I have been denied adoption but I’m still interested in adopting my next pet. What can I do from here?

A: We are so glad to hear that you are determined to adopt a previously neglected or unwanted dog rather than purchase one from a breeder. If you have been denied adoption through CARES, that doesn’t necessarily mean you won’t be able to adopt through us in the future. Although you could potentially make a great home for a dog, there are many reasons that your adoption application may have been denied. Perhaps the specific dog you were interested in wasn’t best suited to your home or lifestyle; or perhaps our Adoptions Team didn’t feel that you had completed enough research to be thoroughly prepared for what adopting a rescue dog entails. Whatever the reason may be, we encourage you to patiently seek feedback regarding your application, in a non-confrontational manner. If there are things you can do to better prepare for a future adoption application, we will be happy to go through those things with you as time permits.

Whether your adoption application is successful through CARES or another organization, we highly encourage you to continue seeking an avenue to rescue, rather than purchase your next pet.

Q: I’m having some behavioural issues with my dog and I can’t seem to correct the behaviour on my own. Can you help?

A: Absolutely, we can help! We are more than happy to work with owners and their pets to modify undesirable behaviour. Priority for our additional paid services will always go to dogs who have come through our program in the past. If you have adopted a dog from CARES and would like behavioural training assistance, please contact us to arrange a consultation appointment. To find out more about our available services, please review our Services section here.

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